Business Finance

Use of Information and the Privacy ACT 1988

Initiative Finance is committed to keeping all personal details supplied to Initiative Finance strictly confidential as per the provisions of the Privacy Act, 1988, the Telecommunications Act, 1997 and any other applicable act or mandatory code of practice.

Types of Information Held About You:

Initiative Finance may hold the following information about you as a result of an application for service or enquiry:

• Name, Business Name, Address and Postal Address
• Date Of Birth
• A.B.N./A.C.N.
• Credit Card or Direct Debit details from financial payment which have occurred or are scheduled to occur in the future
• Initiative Finance Invoices
• Information obtained from credit checks performed using Baycorp Advantage
• Financial Transactions including payments, refunds and credits.
• Customer Notes of conversations held with Initiative Finance staff members
• Event notes of particular key occurrences in your account or services.
• Application forms, emails and faxes received from you as a customer.

Use of your Information

The information provided by a customer as result of an application or sales enquiry for the following:

• Setting up an account with Initiative Finance

• Credit check with Baycorp Advantage

• Customer service

• Billing for services rendered

• Collection of accounts payable

• Dispute Resolution

• Generating reports for product analysis and trends within Initiative Finance for internal use only.

• Internal Marketing purposes

Access to your Information

• Your account information can only be accessed by the authorised representative who was listed on the original Initiative Finance account application form.

• All account enquiries will require a four point ID check before any information will be provided.

• Access to your information can not be gained by any other party including direct relatives such as husband/wife and son/daughter without the account holder's express permission.

• The account holder must give written permission for additional contacts to gain access to a customer account.

Types of Information Held About You:

Under other certain circumstances your information may also be disclosed in the following ways:

• disclosures to law enforcement agencies for purposes relating to the enforcement of criminal and other laws;

• uses or disclosures in accordance with orders made by a court or if required or authorised by law; or

• uses or disclosures to lessen or prevent serious threats to an individual's life, health or safety, or to public health or safety.

Direct Marketing

• Initiative Finance will always keep your information secure from external parties

• Your information will not be provided to any other external organisation for marketing purposes. You will be our customer and we would like to keep it that way.

• Information provided to third party suppliers for the purpose of provisioning services will not be used by the third party for marketing purposes.

• Initiative Finance may use your details to inform you of other products, services, specials and packages as they become available.

• Initiative Finance also complies with all aspects of the SPAM Act.

Credit Reporting

• Initiative Finance may choose to access information about you from a credit reporting agency such as Veda Advantage.

• This information is gathered from the details provided on your account application form.

• Information gathered is used solely for the purpose of:

o assessing your credit worthiness for an application. o notifying of a default in account payment.

Website Security

Initiative Finance provides a very complex website with a large range of self help tools and online forms. This website may require you to do the following:

• browse existing Initiative Finance account

• online credit card payments